.
By Reggie Gresham
Matrix Integration works with a lot of small- and medium-sized businesses that need high-tech services to stay competitive. Our relationships are usually long-term, so we get to know our clients well.
What we notice at the beginning of the relationship is that most clients manage at least several separate technology service providers. IT operations can be complex, so this is no surprise. We realized that if we could consolidate and manage these services for our clients, it could lead to both time and cost savings.
This is how MiAssurance was born.
Currently, more than 45 of our customers covered by a Matrix Integration MiAssurance plan, are reporting savings of $20,000 to $100,000 each year.
When we provide any kind of technology services, our goal is to ensure we have a 360-degree view of our clients’ technology “ecosystem” – equipment, storage, internet providers, phone providers, and everything in between. We want to make sure that any information technology solution fits smoothly within that ecosystem, and, if needed, we’ll recommend updating parts of the network infrastructure to make things run as seamlessly as possible.
What Exactly Is MiAssurance?
MiAssurance provides access to Matrix’s entire technical team and doesn’t require businesses to have a dedicated, onsite IT department. It’s a customized, monthly service plan that is priced according to each business’s needs.
Under the plan, we serve as a single source for some or all of the following:
- Help Desk
- Network Monitoring
- Workstation Management
- Software/Firmware Updates
- License Management
- Back-up Verification/Testing
- Vendor Management
- Remote Engineering/Remediation Services
- Progress Reports and Business Planning
Setup And Launch
Getting set up is easy – Matrix takes care of everything. However, we know that putting your trust in someone to be a single source of your information technology management can be a big leap. But if you’ve worked with us, and know us, you know that we put your company’s needs first.
We know that you’d rather focus your efforts on growing your business, not on monitoring your IT. With MiAssurance, Matrix is a partner you can rely on to make the right strategic decisions for your business, whether it’s for the long-term or you’re having an IT emergency.
If you’d like the peace of mind that MiAssurance brings, or are looking to cut costs on your monthly IT bill, or both, get in touch! We can have you talk to current MiAssurance customers as well as give you an idea of the kind of plan we’d develop for your business.
Learn more about MiAssurance here. Is your company ready to make the move to fewer headaches and lower IT costs?
# # #
