About Matrix Integration

We’re here to humanize IT

Here at Matrix, it’s not about tech; it’s about human relationships – where people are treated with respect, trust, consistency, and care. IT conjures up images of technology and servers. But it’s really about people. People like you who lead an organization or manage the network, the people you serve (customers and employees), and the people you trust to help with your IT. The closer we stay to the notion that IT exists for the purpose of helping people succeed and improving their lives, the better the results can be.

Office employee smiles at camera with the Matrix Aura around her and clipboard in hand.

Back in the 1970s, before computers were widely adopted as part of business technology, co-founder and entrepreneur Brenda Stallings saw a clear and already growing need for technology expertise. Having owned ventures from a Radio Shack franchise all the way to a telecommunications company, Brenda helped fellow business owners harness the power of technology to reach their goals.

In 1997, Brenda joined forces with co-founder Dan Fritch, and Matrix Integration was born. The goal? Simplify the complex. Turn frustration into fixes. Draw a straight line from technology systems and how they help a business both maintain and grow.

Nearly 50 years of helping people like you mature their IT have taught us exactly how to dive into your world and pull forward the priorities, choices, and solves that help you operate and feel at your very best – confident, empowered, and in control.

Your Matrix experts get to know you and your environment, meeting you where you are, plugging into your world, and making it better. Together, we’ll work hand-in-hand to chart your course to IT maturity in your organization, and we’ll be there at every step on that journey.

With Matrix, you’ll get where you’re growing to, with the right people on your side.

Define Your Destination

These are your short-term and long-term goals, what you’re hoping to achieve in your organization and in your daily life at work.
Choose the Best Path

We outline your options, the pros and cons, and our recommendations, and work with you to choose what’s best.
Report and Adjust Along the Way

You never have to wonder how it’s going; you’ll get frequent reports on progress and proactive recommendations for what to do next.
Reach Your Destination

Together, we’ll help you expand your business, secure your data, and achieve a new level of IT maturity in your org.
Set Your Sights on the Next Destination

Once you reach the top of one peak, you can better see the others in your path; there’s always more room to grow.

MiAssurance Promise

When you choose MiAssurance, you're choosing your team's satisfaction. Our MiAssurance promise allows you to rate every service engagement, receive immediate response on service-level issues and receive monthly satisfaction summaries. Our goal is that your satisfaction is 95% or greater every week. If your team's average satisfaction rating is less than 85% for any given month you may request a credit for that month up to fifteen percent (15%) of the total MiAssurance charges for that month. That's our promise.

Fixed-Fee Promise

When you choose Matrix Integration to complete a project, you're choosing peace of mind. Our fixed pricing model eliminates the uncertainty of hourly billing, ensuring your project is completed to your exact specifications, including cost, timeline, and organizational outcomes. With our fixed fee proposals, you pay only the agreed amount, no matter how many hours we work. Avoid unexpected costs and feel completely confident. That's our promise.

Your way, not ours

Your Matrix team starts by meeting you where you are. That means listening to your goals and preferences, plugging into your world, and then guiding you to the approach that will make it even better.

Direct access to your expert guides

With “big IT” you work with whomever picks up the phone. With Matrix, you have direct access to your dedicated team of IT experts who build a rapport with both you and your environment, and guide you to your best decisions. They’re also the same people who can be to your office right away when you need.

Your path to IT maturity

We’re not here to sell you projects; we’re here to help you achieve IT maturity in your organization – where you feel confident, empowered, and in control of your today and your future. Whether we’re your IT team or working with your IT team, we help you see around corners, build sustainable IT infrastructure, and chart your path forward.

Community Involvement

Supporting others in the places we live and work is at the core of our values at Matrix. From youth programs to cancer research to helping startups find success, we’re here to serve our community with resources, time and effort, and expertise.

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Our Awards

Your Matrix team is regularly recognized for expertise in IT infrastructure, software and hardware systems, and how to maximize your investments and your time.