LifeSpring Health Systems

A provider of mental health and primary care services in Southern Indiana,
LifeSpring Health Systems offers its clients a comprehensive array of mental health
and primary care services including education, prevention, assessment,
intervention and treatment.

Founded in 1964, LifeSpring is committed to providing a solid base of care
for its clients, integrating technology as a large part of their day-to-day operations.
They have 16 locations, serving 6 counties.

Goals & Objectives

LifeSpring Health Systems seeks to provide outstanding mental health to the people of Southern Indiana through a variety of services. Finely tuned, highly available systems supporting Electronic Medical Records and the accessibility of those records from mobile and hand-held devices gives LifeSpring the promise of technology positively impacting their patient care initiatives.

Experiencing technology challenges implementing these initiatives proved to be a concern. Management within LifeSpring came to the conclusion that their systems were outdated, under-sized and needed an upgrade in order for them to offer the high level of care they sought to provide.

Solutions Overview

LifeSpring’s collaboration with Matrix Integration led to the implementation of several solutions modernizing their infrastructure, streamlining processes, and maintaining compliance with HIPAA regulations. Solutions affording employees a new level of connectivity to wireless networks, access to critical applications and a simplified process of collaboration between teams.

  • The Problem
  • The Solution
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  • LifeSpring’s legacy data and voice infrastructure caused performance issues that were slowing down the company. The network frequently bottlenecked, and access to Electronic Medical Records and other critical tools slowed to frustrating levels. In addition, the systems were not compliant with HIPAA guidelines.

    LifeSpring’s legacy data and voice infrastructure caused performance issues that were slowing down the company. The network frequently bottlenecked, and access to Electronic Medical Records and other critical tools slowed to frustrating levels. In addition, the systems were not compliant with HIPAA guidelines.

    Communication lapses were hampering the efforts of LifeSpring employees to provide the entire package of doctor, mental health, and caseworker services to clients.

    In healthcare, wireless devices and mobility are becoming critical to provide patient care. To support the new wireless initiatives enterprise-wide, LifeSpring had several needs to address. The current wireless at LifeSpring was not centralized and the system in place was not prepared for the security needed for bring your own device as mandated by HIPAA regulations.

  • Infrastructure Modernization – Matrix Integration installed a Cisco Unified Compute System (UCS) and Cisco LAN and Data Center and leveraged a new APC power infrastructure and Hewlett Packard Enterprise 3PAR storage system. The data center remained virtualized through VMware vSphere Enterprise as well as VMware Horizon View, and the introduction of Veeam Backup and Replication allowed for disaster recovery and business continuity inside and outside the data center.

    Collaboration – LifeSpring partnered with Matrix Integration to update the Cisco Call Manager environment, migrating legacy collaboration platform to Cisco Unified Communication Manager, Cisco Unity Connection, Jabber and Presence, creating communication possibilities through web chat, IM, and video conferencing.

    Wireless – LifeSpring and Matrix Integration developed a plan for the much-needed upgrade to wireless; installing a Cisco Wireless LAN Controller system and next-generation access points. This plan allowed needed devices to connect to the network and access applications when and where needed.

TESTIMONIALS

What our Clients are Saying

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Management of our network is much easier now. The streamlining of our infrastructure and the upgrades in security and backups mean that we can focus on supporting our company as it continues to grow.

IT Manager,
Global Automotive Supply Chain Company
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It was a pleasure to work with Matrix. They were very knowledgeable about all aspects of the installation, easy to communicate with and able to resolve any questions or issues.”

Jeff Payne
NTN Driveshaft Anderson
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Everything was specified as planned and the ordering process was very quick and easy. The Matrix team was very polite and professional and completed the work in 1 day versus 2. Overall I highly recommend Matrix for any networking needs!”

Jesse Harvey
Tri-County Career Center
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The Matrix team is always very professional and their technicians are world-class solution providers.”

Virgil Rasche
Hampton Inn Evansville/Airport
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Thanks to the Matrix team, the project ran smoothly from beginning to end with no disruption of service and we experienced no problems after the installation.”

John Louden
Lexington Fayette County Health Department
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I’m extremely thankful to be in a strategic partnership with Matrix Integration. Their technical expertise, leadership, and attention to detail, along with our industry leading solutions and technologies will ensure that we are offering the best in class solutions to their end users and customers. They are the true definition of a “partner” and care about the entire ecosystem.”

Steven DeMarzio
Trend Micro

Results Overview

By instituting these infrastructure changes, LifeSpring Health Systems were able to provide a greater level of care to its client base and provide needed support to employees who had previously struggled to stay connected with each other and the outside world in their efforts to treat clients effectively. The upgrades have:

  • Centralized wireless networks in one location
  • Provided increased access to communications tools both within and between locations
  • Increased uptime, speed and connectivity to critical healthcare applications
  • Become compliant with HIPAA regulations through business continuity

These changes have facilitated a new standard in care, allowing LifeSpring to exceed the expectations of its clients in order to provide top-notch mental health services to the region.

We are Your Technology Partner

Matrix Integration’s expertise and access to cutting-edge technology positions us to provide the right
technology solutions for the critical challenges you face.

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