Voice/Collaboration Solutions
Your key to seamless communication
Better communication is at the heart of productivity and efficiency in any business – now more than ever. Let your expert Matrix team keep you on the cutting edge with voice and collaboration solutions that make even the most remote connection feel as good as being in the same room.
Do you struggle with these voice/collaboration pains?
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My phone system needs an upgrade
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We need help moving to a hosted voice solution
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I need advanced tech for effective virtual meetings
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I need a solution to reduce communication noise and misunderstandings
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We need our voice systems to work together with our multiple providers
- I want to switch from desk phones to a virtual phone system
You don’t have to go it alone. With Matrix on your side, you can free up your time and energy to do more of your best work. Let’s talk more about your specific needs.
Matrix Voice/Collaboration Solutions
Matrix supports a variety of voice and collaboration platforms, with a focus on Mitel, Microsoft, and Cisco Systems. Turn to us for one or multiple collaboration solutions as you need.
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MiConnection Hosted Phone System
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All-inclusive Solution: One flat monthly fee per phone gets you installation, training, and ongoing service.
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Application Integration: Advanced calling capabilities for Microsoft Teams, desktop management via CommPortal, and diverse features including CRM, video collaboration across multiple locations
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Seamless Connectivity: Stay connected from anywhere with top-tier communications across voice, video, email, and instant messaging – all in one easy-to-use platform
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Business Communication Systems
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Call Control: Unified systems, automated call distribution, single number reach, and toll fraud prevention
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Voicemail Systems: Interactive Voice Response (IVR), auto attendant, and unified messaging
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User Endpoints: Immersive systems for voice and video
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MiConnection: Matrix-branded, ready-made phone service for internet-based phone calls
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Unified Collaboration
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Teaming: Persistent chat rooms, group chats, one-to-many content sharing, multi-party video calls, persistent group file storage, annotation/white boards, instant messaging, one-on-one content sharing, and message archiving
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Mobility/Remote: Real-time accessibility, end-to-end encryption, and integration with other services
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Video: One-on-one communication, multi-party access, HD video and audio, multi-platform systems, content sharing, and end-to-end encryption
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Contact Us
No matter what you need, let’s start with a conversation
Whether you need a very specific question answered or just want to know more about what we could accomplish together, your Matrix team is ready to dive right into your systems, your goals, and your biggest pain points. Let’s start by putting it all out there on the table.
Serving Indiana, Kentucky, and surrounding areas
Talk to our team: +1 (800) 264-1550
our process
Matrix Action Plan (MAP)
How do we guide you to your best decisions?
It starts with outlining your MAP.
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Define Your Destination
These are your short-term and long-term goals, what you’re hoping to achieve in your organization and in your daily life at work.
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Choose the Best Path
We outline your options, the pros and cons, and our recommendations, and work with you to choose what’s best.
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Report and Adjust Along the Way
You never have to wonder how it’s going; you’ll get frequent reports on progress and proactive recommendations for what to do next.
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Reach Your Destination
Together, we’ll help you expand your business, secure your data, and achieve a new level of IT maturity in your org.
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Set Your Sights on the Next Destination
Once you reach the top of one peak, you can better see the others in your path; there’s always more room to grow.
why matrix
A difference that you can feel, and we can prove
Support Services
Satisfaction
Project Implementation
Satisfaction
Client NPS
(World Class)
Hear it right from customers like you
“Matrix is good at listening to what concerns I have about our technology and giving me suggestions on what we can do to improve. They are good at helping me to make a plan and sticking with me until it is completed.”
Gloria Olberding, Technology Manager, Perry Central Community Schools
“To make this project work, we needed an IT partner that cared as much about our business as we do. That’s how I felt working with Matrix Integration. They knew that getting this phone system right would have a major impact on the future of our business, and they dedicated themselves to making sure our investment was a success.”
Bob Robert, Bramco Brandeis Machinery
“While e-learning has been a significant challenge, Matrix Integration has been instrumental in providing guidance and support. We developed a robust remote learning system that was implemented within weeks and has plenty of room for growth.”